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Our Best Rates Guranteed Policy

We guarantee that by booking directly on our website, you are getting the the lowest possible rates for your stay.

In the rare case that you find your rooms online at a lower rate, we will happily match that rate if you contact us within 48 hours of confirming your booking with us. You'll need to provide us with the link to the lower rate and it must be online and available when we check.

By booking direct with us, you will also get 10% off all our F&B items.

Best Rate Guaranteed checklist

• The lower rate must be for the same accommodation type.
• The lower rate must be for the same check in and check out dates.
• The lower rate must have the same cancellation policy and conditions.
• The lower rate cannot be part of a loyalty or rewards programme.
• The lower rate cannot be part of a holiday or flight and accomodation package